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FAQs
What is your return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right. You can review our return policy here.
When will I get my order?
All orders are processed within 24h if placed during a working day. You can count on same day shipping if you place your order before 2 PM. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location, but it usually take between 2 and 4 days.
How can I contact you?
If you need any assistance or have questions to our team, you can contact the customer support team at customersupport@dreibach.co.uk. The team is available between 9 AM and 5 PM, Monday to Friday.
How much does shipping cost?
Shipping on all orders in the UK are free of charge!